I am a complex person who enjoys the simple things in life. My characteristics depends on the situation and to that extent, I could be viewed as having multiple personalities. I am extremely insightful and serious when need be, but most of the time I prefer to be the lighthearted optimist who motivates and aid people in their needs.
Helping people is my passion, so most of my work has been for non-profit and volunteer work. Along those lines, I am extremely observant about my surroundings as well as people's thoughts and needs. I like to anticipate others' next move.
Intellectual discussions are also a pastime of mine. I think it helps to broaden your ideas, knowledge and outlook without having to read a dull book. Discourse keeps your brain young.
Essentially I am a realistic optimist who ultimately hopes to become a lawyer because having certain inalienable rights mean nothing if you do not know how to properly utilize them.
Received calls about people's legal inquiries, documented information, discussed legal issues with lawyers, made client callbacks and appointments. Helped lawyers compile and complete cases. Filled the receptionist's role. Filled in the role of the Immigration lawyer and dealt with Vietnamese and English clients helping them complete their N-400 citizenship application. Knowledgeable in areas of immigration, social benefits, domestic violence and housing. Cordially corresponded with walk-in clients.
First Tax Service, Inc.
10 - 200
Administrative Assistant/Marketing
2008
2009
Ensured clients/ tax claims maximized their benefits - within legal parameters. Reorganized bookkeeping procedures for tracking office expenditures. Composed marketing brochures, presentations, and radio advertisements. Managed company's calendar for meetings, projects and deadlines. Scheduled client's appointments and answered phone calls.
Pho Lan
1 - 10
Waitress
2006
2007
Made sure customers were satisfied with the food and service. Escorted customers to tables. Presented menus to customers and answered questions about menu items. Removed dishes and glasses from tables or counters, and took them to kitchen for cleaning. Served food and/or beverages to customers. Stocked service areas with supplies such as drinks, food, tableware, and linens.
Banana Republic
1,000 - 10,000
Sales Associate
2005
2006
Made sure customers received great service by providing a friendly environment. Greeted and acknowledged customers. Maintained awareness of promotions and advertisements, especially during Black Friday. Worked very well under pressure and with many impatient customers. Assisted in merchandising, store maintenance and housekeeping. Processed and replenished merchandise and monitored floor stock. Aided customers in locating merchandise. Communicated customer requests to management. Any other tasks as assigned from time to time by manager.
Kidz and Company
1 - 10
Tutor
2005
2005
Assisted and mentored middle-school students on a variety of academic subjects such as; science, English, math and other relevant subjects. Provided individual or group tutoring to students. Met with students on a regular weekly basis to review class material, discuss the subject, prepare for tests and quizzes. Helped develop student's study skills
Education
University Of California, Berkeley
Undergraduate
Political Science
Ethnic Studies
Education
2005
2008
Oak Grove
2005
Affiliated Organizations
Asian Pacific Islander Coalition-Helped organized the annual APIIC (Asian Pacific Islander Issues Conference), Womens Resource Konnects, Legal Konnects, Non Profit Konnects, Technology Konnects, Travel Konnects, Government Konnects, CEO Konnects